Referral rewards推荐奖励
How a parent earns a reward for referring families, and how staff hand it to one of their children.家长推荐家庭能拿到什么奖励，以及员工怎么把它发给他其中一个孩子。
这篇指南的正文目前只有英文版。标题、摘要与导览已翻译；内文仍在翻译中。
Referral rewards are earned automatically. Nobody has to notice a referral and file for it: the system counts them and mints the reward itself.
How a referral qualifies
A referral counts once the referred family converts — that is, buys their first real package. A name on a form is not yet a qualified referral.
The referrer is the parent, since that is who introduced the family.
Every referral earns something
Your academy sets up a cycle of rewards, and each referral earns whatever that position in the cycle gives. The pattern then repeats: with six positions configured, a parent's seventh referral earns whatever position one gives.
So a cycle of "1 class, 1 class, 4 classes" means the first two referrals each earn one class, the third earns four, the fourth starts again at one.
Giving the reward to a child
A reward is earned by a parent but held by a child, so somebody has to say which child receives it — unless there is only one who could. When the referring parent has exactly one child on your books who fits the reward, it is handed to that child on the spot, and the family is charged nothing. Rewards used to be minted and then sit waiting on a page nobody opened; most families have one child, so most rewards now need nobody.
Families with several children still choose:
- Open Schedule → Referral Rewards.
- Find the parent, and the reward showing as earned. The list shows who it was earned for — the referred child who triggered it — and what the reward is.
- Choose Assign reward, pick which of their own children receives it, and confirm.
Only that parent's own children are offered. On assigning, the package is issued immediately: an invoice is raised at the catalogue value with a matching discount, so it nets to zero. The family is charged nothing, while the giveaway's value still appears in the records and the programme's cost stays reportable.
Things worth knowing
The referrer must be picked, not just typed. On every student form, a name typed into the referrer box but never chosen from the suggestions used to save as nothing — silently — and the referring family was never rewarded. The form now stops and says so. Pick the name from the list.
Referral packages cannot be sold at the counter. They are earned. Selling one at checkout would leave the parent's reward still owed, so they could collect it a second time.
A parent's standing is on their record. Their profile shows the referrals they have made and what each earned — which is the answer when a parent asks why they have not received anything yet.
If the tally changes, the rewards are re-checked. Removing a referral shifts everyone after it up a position, and a position can be worth more or less than the one before. Rewards not yet handed over are corrected quietly. Rewards already given are left exactly as they are and flagged for someone to look at — because the family has already been told what they are getting, and classes may already have been taught against it.
Voiding a reward is possible from the same screen, with a reason. Use it when a reward was clearly earned in error and nothing has been consumed.
Gave it to the wrong child? There is no undo on the Given list, and that is deliberate — but the fix is straightforward. Void the *package* from the child's profile, exactly as you would any mis-keyed sale. The reward then returns to Waiting to be assigned, and you give it to the right child. If the referral had also stopped qualifying in the meantime, it closes off cleanly instead.
Related: Set up your referral cycle · Book a trial.