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Record a payment记录一笔付款

Money has arrived. Put it against the right invoices — including part payments and one transfer covering several invoices.钱到了。把它对到正确的发票上——包括部分付款,以及一笔转账涵盖多张发票。

Billing & payments收费与付款 Front desk, finance前台、财务 4 min read分钟

这篇指南的正文目前只有英文版。标题、摘要与导览已翻译;内文仍在翻译中。

Use this when money arrives after the sale — a bank transfer that evening, a parent settling an old balance, someone paying two invoices at once. If they are paying at the counter as they buy, do it inside checkout instead.

1. Open Payments and start one

Payments → Payments, then Create Payment.

The payments list with the Create Payment button
The payments list with the Create Payment button

2. Find the family

Search the parent by name. The dialog then lists that parent's unpaid invoices with the exact amount outstanding on each, and the total they owe.

Without a parent selected you see the academy's overdue invoices across all families — useful for chasing, less useful for allocating.

3. Tick the invoices this money is settling

One payment can settle several invoices. Tick each one it covers.

ScreenshotUnpaid invoices for one parent, with two selected

4. Enter the payment

  • Paid At — when the money actually arrived, not when you are keying it. Bank transfers get entered late; the date is what your reports read.
  • Method — cash, bank transfer, card, and so on.
  • Amount — defaults to the full outstanding of what you ticked. Type less for a part payment: it fills the selected invoices in order until it runs out.
  • Reference — the bank reference or anything that identifies the transfer later. "Maybank transfer ref 123" beats a blank field when a parent disputes it in March.
  • Payment Evidence — attach the screenshot or slip if there is one.

Then Confirm Payment.

5. What happens next

  • Each invoice's status follows from what has been paid against it — part paid, then fully paid. Nobody sets it by hand.
  • When a payment brings an invoice to fully paid, the receipt is emailed to the parent automatically. You do not need to send it.
  • The payment shows on the family's statement.
Overpaid? Money received beyond what is owed sits as money on account, and is shown separately from credit the family can actually spend on a purchase. They are not the same thing — see Class credits and account credit.
Paid the wrong invoice? A payment is never edited. Tell finance rather than improvising — the correction is a proper document, not a quiet change.

Related: Find an invoice or receipt · Check what a family owes · Invoices, payments and credit notes.